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Updating the firmware on the web using the online Learning Portal for Jamstik at play.jamstik.com
1. First, make sure your Jamstik is connected, then go to play.jamstik.com/update
NOTE: To update the Studio MIDI Guitar, make sure to use a wired connection to your computer via USB C.
2. If your Jamstik has an update available, you'll be notified when you first connect your Jamstik to the Portal. To update, click: Start Update
3. While the Jamstik is updating, you should see a progress bar. Make sure to keep the Jamstik connected, and keep your fingers off of the fretboard while the update is in progress.
4. When the update has finished, you'll see a confirmation screen pop-up on the screen. When the Jamstik's indicator light turns off and your Jamstik powers down, you are free to power your Jamstik back on and reconnect.
Updating Jamstik firmware with the Learning Portal for Jamstik iOS App:
1. First, make sure your Jamstik is connected to the Portal app via Bluetooth.
2. The Portal app will notify you if your Jamstik has an update available. To update, click: Start Update
3. While the Jamstik is updating, you should see a progress bar. Make sure to keep the Jamstik connected, and keep your fingers off of the fretboard while the update is in progress.
4. When the update has finished, you'll see a confirmation screen pop-up on the screen. When the Jamstik's indicator light turns off and your Jamstik powers down, you are free to power your Jamstik back on and reconnect.
What is firmware?
The basic definition of firmware is the programming inside the main chip that makes the Jamstik operate. Firmware updates can be used to add functionality, fix bugs, and fine-tune the performance of the device. It is always in your best interest to be updated to the latest firmware.
Why update the firmware for Jamstik?
With any hardware product, there is the possibility of a bug showing up that couldn't have been caught even with the long-term internal testing of the device. As reports and feedback come in, we're able to fix issues and remedy them for the end-user with a fairly simple update. When things are smooth sailing, we'll even have the chance to add functionality and features that provide a richer playing experience.
Comments
4 comments
I connected and updated the firmware three times now, or so I thought. The first time I clicked update, it finished, I disconnected and assumed it was updated successfully. I did this while at work, in a hotel, through the application, when I first received it. Figured I would check again today since it's been a little bit and I'm a stickler about installing updates when they're available (programmer.) I left it untouched on the table, it had finished updating, and then said to not turn it off until the yellow light stops blinking. Fair enough, I have a blinking green light so I figure that's what you're talking about. Anyway, it shut itself off so I didn't have to worry about it...or maybe I do after all? Your instructions could be a little more clear but OK. So it's telling me it's updated and I figure what the heck, let me check again to make sure it recognizes the new firmware. Nope, tells me there is an update available. I refresh the page and try it again and now it says that my jamstik+ is too old for the new firmware. I refresh again and it's back to telling me there's an update available, so I click on it again and here we are waiting for it to finish. Did my power save settings turn off the jamstik or does it shut off when it's finished updating? If all else fails I can do it again too, what the heck I'll figure it out eventually. I have time, it's not like I can play the thing to it's full potential anyway without buying a second phone with iOS or carting around my computer (which defeats the purpose of buying it for travel.) I know, it's not your fault. I bought it without reading into your deceptive "Now supports Android" post and I'm an instant gratification impulse buyer.
I'm attempting to update my firmware, but it's not allowing me to begin the process. I've got the Jamstik+ attached to my MacBook Pro (macOS Catalina 10.15.5) via a USB-C hub. When I navigate to https://play.jamstik.com/update using Chrome (Version 83.0.4103.116), it shows the connected device (Jamstik Studio MIDI Guitar 2.02, Installed Firmware: 5.82), and shows Available Firmware: 2.02. I know that 2.02 is way less than 5.82, but I'm assuming the numbering scheme just changed, and that 2.02 is in fact newer.
Anyway, below that "Available Firmware" text is "0%" and a warning to keep the jamstik connected while updating. However, it never actually does the update. It just sits there for a while until the jamstik turns itself off.
I DID look at the browser console, and saw several error messages - things like "Syntax Error: Unexpected token '<' cordova.js:1" (and chordictionary.min.js), "Chordictionary is already defined", and some 'Uncaught Promise' errors
Screenshot:
I have a MacBook Pro running OS X catalina and I am having a lot of trouble connecting my Jamstik studio.
1. I cannot connect the device via the provided usb cable (Note: I am not using a usb c charger, I am using the provided cable in the box). When I attempt to connect via usb c, I receive no midi data and Logic Pro nor Jamstik creator software sees the device. I cannot even connect to the firmware updater portal to update the device to hopefully fix the issue
2. I can connect via BLE using audio midi device setup on my Mac, however, the second I open Logic Pro, the device disconnects.
The Jamstik really is an amazing playing experience but the connection bugs really need to be worked out.
any word?
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