Are you connecting using the correct connection method?
For some, it may be confusing to know what version of a product you have. Please ensure that if you are trying to connect via WIFI that you have a device that connects via WIFI.
See:How Do I know What Version Of The Jamstik Do I Have? or How Do I know What Version Of The Puc Do I Have?
Connecting via WIFI
How To Connect Your Jamstik( 1st Generation WIFI) To IPad Or IPhone Over WiFi
How To Connect Your Jamstik (1st Generation WIFI) To Mac Over Z-Fi (WiFi)
Some Jamskit+ links are broken.
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